- I have registered my account as a Manager but the system still says pending approval.
-
[Exception during the first days of go- live]
Please contact Head Office Support. Contact Details: 014665381, [email protected]
- I have registered my account as a Pharmacist but the system says pending approval
-
You should contact your pharmacy manager to approve the registration.
- How do I Change my username [email address]?
-
Email address can be changed by Johnson & Johnson Head Office Support. Contact Details: 01 4665 381, [email protected]
- I have forgotten my password
-
Follow the forgotten password link on the homepage. You will need to remember your security question. Please contact Johnson & Johnson Head Office Support if you’re still experiencing difficulty. Contact Details: 01 4665 381, [email protected]
- The password was reset using my email address but I did not receive any email.
-
Please check your spam folder. Sometimes it may take a few minutes for the email to arrive. Contact Johnson & Johnson Head Office Support if you’re still experiencing difficulty. Contact Details: 01 4665 381, [email protected]
- I used the password reset link and entered my email address but the system says that the email address is invalid.
-
Has your email address changed since you registered? If so contact Contact Johnson & Johnson Head Office Support. Contact Details: 01 4665 381, [email protected]
- The security questions are answered correctly but the system will not accept it.
-
Contact Johnson & Johnson Head Office Support if you’re still experiencing difficulty. Contact Details: 01 4665 381, [email protected]